Before using our website www.primespirits.eu, please carefully read this Privacy Policy. It has been developed to ensure transparency and protect your rights regarding the processing of personal data. If you do not agree with its terms, please discontinue using the website.
SIA PRIME SPIRITS SUPPLY (hereinafter referred to as the "Company") processes your personal data solely within the framework of its business activities related to the trade, import, private label development, and wholesale of alcoholic beverages, in compliance with all requirements of Regulation (EU) 2016/679 ("GDPR") and the laws of the Republic of Latvia. We strive to ensure the security of your data and provide complete information about how it is processed. Our goal is to guarantee that every aspect of processing meets your expectations and protects your interests.
Contact Information
Registration number: 40203681393
Legal address: Krišjāņa Valdemāra iela 149, Rīga, LV-1013 / office 658
If you have any questions regarding this policy or the processing of your personal data, you can contact us using the details provided. We strive to provide clear and timely answers to all your data-related questions.
Legal Basis and Purposes of Data Processing
The Company processes personal data on the following grounds:
Contract conclusion and execution: Processing is necessary for fulfilling obligations to clients, including order processing, product delivery, and invoicing.
Legal obligations: Compliance with the requirements of European Union and Latvian legislation, including tax and accounting obligations.
Legitimate interests: Ensuring high-quality services, analyzing client needs, monitoring satisfaction levels, and protecting the Company's interests.
Consent of the data subject: Used, for example, for sending marketing materials, conducting surveys, and informing about special offers.
The purposes of data processing include:
Organizing and performing business operations.
Preparing and executing contractual obligations.
Maintaining accounting and financial records.
Ensuring information security and preventing unauthorized access.
Conducting analytics and improving the quality of provided services.
Carrying out marketing activities with consent.
Complying with regulatory requirements related to data protection.
Ensuring secure interaction through the website.
We regularly review data processing purposes to comply with changing legal requirements and client expectations.
Categories of Processed Data
We process only the data necessary to achieve the stated purposes:
Identification data: name, company name, registration number (if applicable).
Contact data: phone, email, physical address.
Financial information: bank account details, payment information.
Electronic identification: IP address, browser information, cookies, and data related to website usage.
Preference data: information about your interests and interaction with our services.
Interaction data: records of support service requests, information about participation in marketing campaigns.
We strive to minimize the amount of data collected and ensure its reliable protection.
Transfer of Data to Third Parties
The Company transfers your personal data solely within the scope necessary for fulfilling obligations:
For contractual obligations: To business partners, IT service providers, accounting, and consulting companies. This includes partners providing logistics, warehousing, and distribution services.
Within legal obligations: To government authorities and institutions as required by law. We strictly monitor compliance with all regulatory requirements.
With your consent: For example, to receive informational mailings or participate in surveys.
Specifically, when you submit an enquiry or a price request through a form on this website, the information you provide is passed to the following recipients so that we can answer you:
Our trading partner: Enquiries and price requests are forwarded by e-mail to our partner company responsible for export sales, which acts as a joint recipient for the purpose of preparing your quotation.
Telegram Messenger: A notification containing your enquiry is delivered to our internal sales channel through the Telegram messaging service, operated by Telegram FZ-LLC. Telegram is established outside the European Economic Area, which means that this notification is transferred outside the EEA.
Our hosting provider: The website and its e-mail delivery run on servers operated by our hosting provider within the European Union.
Apart from the recipients listed above, your data will not be transferred to third parties outside the European Economic Area (EEA) without your consent, except in cases provided by law. Where a transfer outside the EEA takes place, we limit it to the data you have entered in the form and take additional measures to protect your information. If you would prefer that your enquiry is not delivered through Telegram, please write to us directly at sales@primespirits.eu instead of using the form.
Data Retention Periods
The retention periods for data depend on their category and purpose of processing:
Contractual documentation: Stored for 10 years in accordance with accounting legislation requirements.
Marketing data: Processed until you withdraw your consent.
Data related to legal obligations: Stored for the period established by law, for example, until the end of the tax period.
Enquiries and price requests sent through the website: Stored for up to 24 months from the date of submission, so that we can handle follow-up questions and repeat orders, after which they are deleted automatically.
Technical data recorded with a form submission (IP address, browser information, the page the form was sent from): Stored together with the enquiry and deleted on the same schedule. It is kept only to prevent automated abuse of the form.
Other data: Retained for as long as necessary to fulfill processing purposes, but no longer than the period specified in the Company's internal policies. This includes data on website activity, which may be stored for up to one year.
We regularly review retention periods to ensure that data is not kept longer than necessary.
Data Subject Rights
We value your right to data protection and ensure that all your rights under GDPR are respected. You may:
Request access: Learn what data we process about you and obtain a copy of it.
Rectify data: Make changes if the data is inaccurate.
Delete data: Request data deletion if processing is no longer necessary.
Restrict processing: Temporarily suspend the processing of your data.
Object to processing: For example, refuse to receive marketing messages.
Obtain data for transfer: Request your data in a structured format for transfer to another controller.
To exercise your rights, send a request to sales@primespirits.eu. We commit to responding within 30 days. In complex cases, the response time may be extended, but you will be notified accordingly.
Complaints and Policy Changes
If you believe your rights have been violated, you can contact the Latvian Data State Inspectorate at Elijas iela 17, Riga, LV-1050, or send a request via email to info@dvi.gov.lv. We recommend contacting us first to resolve any issues.
The Company reserves the right to make changes to this policy to comply with new regulatory requirements. All changes will be promptly published on the website www.primespirits.eu. We encourage you to periodically check the policy for updates.
We thank you for your trust and are confident that your data is securely protected. We strive to ensure the highest standards of data processing and are always open to your questions and suggestions.